Managed service provider L.E.A.D. IT is more profitable

L.E.A.D. IT is a public sector managed service provider (MSP), delivering IT services and management to schools for over 11 years.

The challenge

Managing the technology needs of 135 public schools has its challenges, notes Lee Jepson, founder and director of L.E.A.D. IT.

One of the challenges revolved around the management of the iPads in use at the schools. Since the iPads are often shared, a mobile device management (MDM) solution was needed for app deployment, device location tracking, and passcode managemen.

“Pushing apps was the main reason we needed MDM,” says Jepson. “With Miradore, even the helpdesk can push apps — it’s straightforward to use.”

The solution

Before implementing MDM, L.E.A.D. IT had to connect each of the schools’ iPads to a Mac and all configuration was done with Apple Configurator.

“It was very time consuming,” recalls Jepson. “It was wasting our time as well as that of the teachers.”

L.E.A.D. IT finds Miradore to be cost-effective, easy to use, and scalable. Working with education customers can be difficult due to complexity, the need to deploy multiple sites, and often times, reduced budgets.

“It’s a competitive domain, too,” says Jepson, but Miradore’s pricing and flexible licensing model is well suited to meet the needs of his company’s IT projects.

With easy device enrollment and app deployment, the process is streamlined, and delivery time of new iPads to schools is now very fast.

Today, L.E.A.D. IT uses Miradore for its education clients for

  • App deployment
  • Device location tracking
  • Device count and status — how many devices (online, offline, status)
  • Passcode management
  • Apple DEP
“The biggest benefit so far of using Miradore is that I’m saving 30 hours per month per school,” says Jepson.

Earlier, a technician had to spend days in each school supporting, maintaining and setting up the iPads — setting up 30 iPads took 3 days with Apple Configurator — which proved to be an expensive use of L.E.A.D. IT’s monthly fee.

Today, L.E.A.D. IT’s internal efficiency is increased with the help of Miradore’s MDM, meaning more value to its education clients and lower costs for the company.

“Setting up new devices is very fast and easy now,” adds Jepson.

Suosittelija:

“The biggest benefit so far of using Miradore is that I’m saving 30 hours per month per school,” says Jepson.

Lee Jepson, founder and director of L.E.A.D. IT.

Referenssi Managed service provider L.E.A.D. IT is more profitable
Lisätietoja: Siirry yrityksen profiiliin Siirry yrityksen kotisivulle
Tagit
Jos tarjontatagi on sininen, pääset klikkaamalla sen kuvaukseen
Tietohallinto
It-omaisuuden hallinta
iOS
Koulutusala
Valmisohjelmisto
Mobiililaitehallinta Mobile device management iPad
Pinterest

Asiantuntijat ja yhteyshenkilöt

Osaajia ja yhteyshenkilöitä ei ole vielä kuvattu, tai premium-profiilia ei ole aktivoitu.

Digitalisaatio & innovaatiot blogimedia

Seuraa Digitalisaatiokentän kehittymistä Suomen johtavien asiantuntijoiden haastatteluja ja asiantuntijakirjoituksia lukemalla

Yliopiston pääsykokeet voi tehdä nyt etänä Online Proctoring -valvontajärjestelmällä
Perinteiset yritykset ja ohjelmistokehitystiimit testaavat ideoita innovaatiokilpailuissa
Digitaalinen oppiminen on kilpailukyvyn kannalta kriittinen osa liiketoimintastrategiaa