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Virtual experience to support vocational orientation and language learning

ReferenssiBased on the client’s pedagogical goals, Stereoscape scripted and created an interactive and immersive 3D-modelled virtual training experience, accessed via Oculus VR headset. Called StadiMart VR, the training takes place in a virtual supermarket, where the learners practise various customer service situations.

Ten different, dialogue-based customer service scenarios were developed in close collaboration with the client’s educational experts. In the virtual environment, the learner gets the opportunity to interact with clients of various ages, and face typical situations such as receiving customer feedback, polite forms of addressing a client, and dealing with a difficult client. 

The virtual training is completed by answering multiple-choice questions. The questions, answer choices and the feedback for users are shown in text format, and are read out loud in plain Finnish in order to support language learning.

By allowing students to select the best answer and getting feedback, they can get a clear understanding whether customer service work is suitable for them. In other words, the virtual training provides important “aha-moments” for students.

The training starts with instructions for moving and interacting in the environment. At the end of the training the students receive the overall feedback on their performance on a scale of one to ten. Completing the training takes about fifteen minutes.

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The virtual training environment created by Stereoscape is a great way for our students to familiarise themselves with a real-world work situation. Based on a pedagogical approach that supports multiple learning styles, the VR experience is memorable, easy to use and popular among the students.

Johanna Hemminki, Project lead for Helsinki Skills Center

Referenssin infoboxi
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Tilaaja: Helsinki Skills Center & City of Helsinki


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Lisätty todellisuus ja VR

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