Customer Success Specialist - HELSINKI

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Taimer is looking for a full-time Customer Success Specialist to join our growing team.


A great match for us would be a customer service and sales minded young professional, someone who want´s to be part of a great SaaS company in the process of going global.


As Customer Success Specialit your role is all about creating a great customer journey through chat, live demos, customer interactions and optimizing help center tools.


A must for this position is excellent communication, attention to detail and organizational skills - in Swedish, Finnish and English.


WHAT YOU WILL BE DOING

You are integral part of our sales and customer service flow and your job responsibilities will include:

  • Customer chat and sales support
  • Live customer web demos
  • Working with our lead generation team contacting identified leads
  • Develop and manage on-boarding materials, help center articles
  • Creation of tutorial videos


WHAT YOU SHOULD HAVE

  • Sales or Technical education (BBA, College, University)
  • Earlier experience of customer service
  • Understanding basics of running business
  • Sales- and problem solving skills/attitude
  • Proof of problem solving situations / proactive
  • Experience of teamwork
  • CRM/ERP previous experience
  • Good interaction skills and experience working with people
  • Fluent Swedish & English



Hakuaika: 15.1.2018 - 16.2.2018

Sijainti: Helsinki

Tarkennettu sijainti: Korkeavuorenkatu 2

Ilmoitus yrityksen sivulla

Yhteydenotto: tero.alanen@taimer.com

Rekryilmoitus Customer Success Specialist - HELSINKI
Lisätietoja: Siirry yrityksen rekrysivulleIlmoitus yrityksen sivuillaSiirry yrityksen profiiliin Taimer Oy:n kotisivulle
Osaamisalueet
Asiakkuudenhallinta CRM
Myynti
Projektinhallinta
Taloushallinto
Toiminnanohjaus ERP
Viestintä
 

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