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Customer Success Specialist - HELSINKI

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Rekryilmoitus

Taimer is looking for a full-time Customer Success Specialist to join our growing team.

A great match for us would be a customer service and sales minded young professional, someone who want´s to be part of a great SaaS company in the process of going global.

As Customer Success Specialit your role is all about creating a great customer journey through chat, live demos, customer interactions and optimizing help center tools.

A must for this position is excellent communication, attention to detail and organizational skills - in Swedish, Finnish and English.

WHAT YOU WILL BE DOING

You are integral part of our sales and customer service flow and your job responsibilities will include:

  • Customer chat and sales support
  • Live customer web demos
  • Working with our lead generation team contacting identified leads
  • Develop and manage on-boarding materials, help center articles
  • Creation of tutorial videos

WHAT YOU SHOULD HAVE

  • Sales or Technical education (BBA, College, University)
  • Earlier experience of customer service
  • Understanding basics of running business
  • Sales- and problem solving skills/attitude
  • Proof of problem solving situations / proactive
  • Experience of teamwork
  • CRM/ERP previous experience
  • Good interaction skills and experience working with people
  • Fluent Swedish & English
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Taimer Oy

Tietoja

Hakuaika: 15.1.2018 - 16.2.2018
Sijainti: Helsinki
Tarkennettu
sijainti:
Korkeavuorenkatu 2
Linkki: https://emp.jobylon.com/jobs/17774-taimer-ltd-customer-success-specialist-helsinki/
Yhteydenotto: tero.alanen@taimer.com

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Tagit

Liiketoimintaprosessi

Asiakkuudenhallinta CRM
Myynti
Projektinhallinta
Taloushallinto
Toiminnanohjaus ERP
Viestintä

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